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FAQ
How do I get my data back on a new iPhone?
Sign in with the same account (email or Apple). Your tasks, habits, notes, moods and your Teddy come back automatically.
I used the app without an account. Do I lose everything if I create one?
No. Everything you made moves to your new account.
How do I manage or cancel my Teddy Club subscription?
iPhone Settings → your name → Subscriptions → Teddy. For a refund: https://reportaproblem.apple.com
I changed phones and my subscription doesn't show.
In the app: Profile → Restore purchases, with the same Apple Account used to buy it.
I didn't get the confirmation email.
Check your spam folder, then try again from the sign-in screen.
How do I delete my account?
Profile → Delete my account. Everything is erased permanently.
Reminders don't show up.
Check iPhone Settings → Notifications → Teddy, then turn reminders on in the app's profile.